Nissan Maxima A35 (2009–2014) – Common Issues & Troubleshooting
Please select the section that matches your vehicle and screen style to follow the troubleshooting steps.
Low Trim + OEM-Style Screen
Characteristics: keeps the original A/C panel; wiring harness differs from Tesla-style screen.
Issue 1: Cannot locate or connect the original A/C panel
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Check if the A/C adapter plug is fully inserted: follow the manual and make sure it clicks into place (Insert wiring harness diagram here:
- Verify the harness is correct: compare with the packing list. (Sometimes the factory modifies or ships the wrong harness.) If different, take a picture and contact us.
Issue 2: No A/C function
- Go to Settings > Car Model/Canbus: choose the correct vehicle protocol, then restart the unit.
Low Trim + Tesla-Style Screen
Characteristics: replaces the original A/C panel; large vertical screen; fewer common issues.
Main Issue: A/C function abnormal (no display or no response)
- First check car model settings: Settings > Car Model/Canbus → select the correct model/protocol and restart.
2. If still not working → update the protocol online: connect the unit to Wi-Fi or mobile hotspot → open the App Store / Protocol Update app → update the A/C/Canbus protocol → restart and test again.
High Trim Models
For high trim models, please see our dedicated guide here:
Need More Help?
- WhatsApp Technical Support: +852 7048 2941