Refund Policy
🛡️ Returns & Refund Policy
At YourBrand, your satisfaction is our priority. Learn more about our cancellation, return, and refund policies below.
⏱️ Cancellation
You may cancel your order within 48 hours of placing it. Refunds are processed within 3-5 business days to your original payment method.
📦 Returns
We offer a 30-day return policy. Items must be unused, in original packaging, and accompanied by proof of purchase.
Non-returnable Items
- Some health and personal care items.
Partial Refunds May Apply
- Item not in original condition, damaged, or missing parts (not our error).
- Returned more than 30 days after delivery.
💳 Refunds
Once we receive and inspect your return, we’ll notify you of approval or rejection via email. Approved refunds are credited to your original payment method within a few days.
Late or Missing Refunds
- Check your bank account.
- Contact your credit card company.
- Contact your bank if needed.
If issues persist, email info@roadnavier.com.
🔄 Exchanges
We replace items only if defective or damaged. Contact us within 72 hours of delivery for defective products at info@roadnavier.com.
🎁 Gifts
If marked as a gift, you’ll receive a gift credit for returns. Otherwise, the refund goes to the gift giver.
🚚 Shipping
- Email info@roadnavier.com to initiate a return.
- Customers are responsible for shipping costs (non-refundable).
- Delivery time for exchanges may vary by location.
- For items over $75, use trackable shipping or insurance.
Your satisfaction is our top priority. Thank you for shopping with Roadnavier!