Refund Policy

🛡️ Returns & Refund Policy

At YourBrand, your satisfaction is our priority. Learn more about our cancellation, return, and refund policies below.

⏱️ Cancellation

You may cancel your order within 48 hours of placing it. Refunds are processed within 3-5 business days to your original payment method.

📦 Returns

We offer a 30-day return policy. Items must be unused, in original packaging, and accompanied by proof of purchase.

Non-returnable Items

  • Some health and personal care items.

Partial Refunds May Apply

  • Item not in original condition, damaged, or missing parts (not our error).
  • Returned more than 30 days after delivery.

💳 Refunds

Once we receive and inspect your return, we’ll notify you of approval or rejection via email. Approved refunds are credited to your original payment method within a few days.

Late or Missing Refunds

  1. Check your bank account.
  2. Contact your credit card company.
  3. Contact your bank if needed.

If issues persist, email info@roadnavier.com.

🔄 Exchanges

We replace items only if defective or damaged. Contact us within 72 hours of delivery for defective products at info@roadnavier.com.

🎁 Gifts

If marked as a gift, you’ll receive a gift credit for returns. Otherwise, the refund goes to the gift giver.

🚚 Shipping

  • Email info@roadnavier.com to initiate a return.
  • Customers are responsible for shipping costs (non-refundable).
  • Delivery time for exchanges may vary by location.
  • For items over $75, use trackable shipping or insurance.

Your satisfaction is our top priority. Thank you for shopping with Roadnavier!