At Navitech, we’re committed to delivering your car tech upgrades as quickly and safely as possible. Below are answers to the most frequently asked shipping questions.
📦 What countries do you ship to?
We ship worldwide, including North America, South America, Europe, Middle East, and Asia-Pacific. If you're unsure about your location, feel free to contact us.
⏱️ How long does shipping take?
- Processing Time: 1–3 business days
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Shipping Time:
- North America: 5–10 business days
- Europe: 7–12 business days
- South America / Middle East: 8–15 business days
- Asia-Pacific: 5–10 business days
🔍 How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number and a tracking link. You can also track your shipment using 17track.net.
📦 What shipping carriers do you use?
We partner with trusted couriers such as DHL, FedEx, UPS, and local logistics providers based on your region to ensure the best balance of speed and reliability.
💰 Will I need to pay customs duties or taxes?
In most cases, duties and import taxes are the responsibility of the buyer. Please check your local customs regulations. If needed, we can mark the package with a lower declared value to help reduce taxes — just leave a note at checkout or contact us.
📍 What if I entered the wrong address?
Please contact us immediately at roadnavier@proton.me or on WhatsApp +86 18033084278. If the item hasn’t been shipped yet, we can update the address. If it has already shipped, we’ll do our best to assist with rerouting.
📦 My tracking shows “Delivered” but I didn’t receive it.
Please first check with family members, neighbors, or your front desk. If the parcel is still missing, contact the courier and then reach out to us. We’ll help investigate and resolve the issue.
📦 Do you offer express or priority shipping?
Yes! You can request express shipping for an additional fee. Please contact us before placing your order for a quote and estimated delivery time.
If your question is not listed here, feel free to contact us or message us on WhatsApp. We’re here to help.