Shipping & Delivery
Shipping & Delivery Information
At Roadnavier, we prioritize safe, trackable and predictable delivery. Shipping methods vary by destination because customs, tax and import requirements differ between markets.
Shipping to European Union destinations is currently handled on a case-by-case basis.
Customs clearance, VAT, import requirements and available delivery methods can vary depending on the destination, product, order value and shipping route.
To avoid unexpected taxes, customs charges or delivery issues, please contact Roadnavier before placing an order for delivery to an EU country.
We will first confirm whether a suitable shipping and customs-clearance solution is available for your destination.
Email: info@roadnavier.com
Shipping arrangements depend on the destination and local import requirements:
- United States: Free Shipping & DDP (Delivered Duty Paid). Applicable import duties and taxes are normally covered by Roadnavier unless otherwise stated before purchase.
- Canada: Standard express shipping. Import duties, GST/HST and other local charges are not included and may be collected from the recipient upon import.
- European Union: Shipping is available only after prior confirmation. Please contact us before ordering so we can verify the appropriate shipping, customs-clearance and tax arrangement for your destination.
- United Kingdom: Shipping availability and applicable import charges depend on the product, order value and available shipping method. Please contact us before ordering if you need confirmation.
- Australia & New Zealand: International air shipping is available for supported products and destinations.
- GCC & Asia-Pacific: International shipping is available to many destinations including the UAE, Saudi Arabia and Singapore. Local import requirements and taxes may apply.
- Rest of the World: Shipping may be available depending on destination and product. Local import duties, taxes and customs charges may apply.
For destinations with uncertain customs or carrier coverage, Roadnavier may contact you before dispatch to confirm the available shipping method.
Order Processing Time: Typically 1–3 business days. Vehicle-specific orders may require compatibility, harness or protocol verification before dispatch.
Typical Transit Time After Dispatch:
- United States: approximately 5–8 business days
- Canada: approximately 5–8 business days
- Australia & New Zealand: approximately 5–10 business days
- GCC & Asia-Pacific: approximately 5–10 business days depending on destination
- European Union: Transit time will be confirmed after the shipping and customs-clearance method has been verified.
- Other International Destinations: typically 7–14 business days depending on carrier, destination and customs processing
Transit times are estimates after dispatch and do not include customs delays, remote-area delays or additional compatibility verification when required.
Once your parcel has been dispatched and tracking becomes available, your tracking number and carrier information will be sent to the email address used for your order.
You can also track your package directly on our website: Track Your Order Here .
Depending on the destination, product and customs requirements, Roadnavier may use DHL, FedEx, UPS or specialized international air-cargo and final-mile logistics partners.
The final carrier and routing are selected according to the safest and most suitable available option for each shipment.
This depends on your destination and the shipping method used.
- United States: Roadnavier normally ships DDP, with applicable import duties and taxes covered.
- European Union: Customs, VAT and import arrangements must be confirmed before purchase. Please contact us before placing your order.
- Other countries: Local duties, taxes or customs fees may be payable by the recipient unless Roadnavier specifically confirms a duty-paid shipping method before purchase.
If you are unsure, please email info@roadnavier.com before ordering.
Please contact us immediately with your order number and the correct shipping address.
If your parcel has not yet left our warehouse or been handed to the carrier, we will update the address where possible.