Technical Support
Roadnavier Technical Support & Help Center
Get direct technical guidance for vehicle compatibility, plug-and-play wiring, CAN-Bus integration, and post-installation setup directly from automotive electronics specialists.
How to Verify Compatibility Before Ordering
To guarantee a 100% plug-and-play fitment and eliminate return risks, please send our engineering team the following 3 details before or immediately after placing your order:
Exact Make, Model, Year, and Trim Level (e.g., 2016 Acura MDX Advance package).
A clear photo showing your current factory screen, A/C controls, and center console layout.
Confirm if your car has OEM Premium Audio (e.g., BOSE) or OEM 360-degree Around View cameras.
Frequently Asked Questions & Troubleshooting
🚘 Compatibility & Systems
Will this upgrade affect my original car functions? +
No. Roadnavier head units are designed to retain original vehicle functions via CAN-Bus protocol decoders. Steering wheel multimedia controls, factory reverse or 360-degree camera systems, OEM sound systems (including BOSE), and on-screen climate controls are fully retained.
Does the screen support Wireless Apple CarPlay & Android Auto? +
Yes. All current Roadnavier Android touchscreen upgrades feature built-in Wireless and Wired Apple CarPlay as well as Wireless and Wired Android Auto. No external dongles are required.
🛠️ Installation & DIY Support
Do I need to cut wires or modify factory harnesses during installation? +
No. All Roadnavier systems include vehicle-specific, plug-and-play wiring harnesses. Connectors lock directly into your vehicle’s factory plugs without cutting, soldering, or altering original car electronics.
Can I install this myself, or do I need a professional installer? +
Many of our customers complete the installation themselves using basic trim removal tools. However, if you are uncomfortable removing interior dashboard panels, we recommend taking the unit to a certified local car audio shop. We provide direct technical support to both DIY owners and professional installers.
🧰 Quick Troubleshooting Guides
What should I do if the screen does not power on after installation? +
First, verify that the main power harness is fully seated and clicked into the back of the head unit. Second, check that the CAN-Bus protocol decoder box is properly connected. If the unit still does not turn on, take a quick photo/video of your wiring and contact our support team immediately.
How do I switch temperature units between Celsius (°C) and Fahrenheit (°F)? +
Navigate to Settings > Factory / Vehicle Settings > Climate / Temperature Unit and select Fahrenheit (°F). If your vehicle model requires a CAN-Bus protocol toggle, contact our support team for a step-by-step video guide.
How do I map or configure my steering wheel buttons? +
Go to Settings > Steering Wheel Study / Key Learning on the Android screen, follow the on-screen prompts to press each button on your wheel, and save your mapping.
Roadnavier Technical Support
Asynchronous 24/7 technical assistance. Typical response time: 2–12 hours.
Email: info@roadnavier.com | WhatsApp: +86 180 3308 4278