If you can't find your answer here, feel free to chat with us on WhatsApp or send us an email — we're here to help!
🚘 Compatibility
1. Will this unit fit my car?
Yes, Navitech products are tailored for specific vehicle models. Please check the product title and description to ensure compatibility. If you're unsure, feel free to send us a photo of your dashboard — we’re happy to help.
2. Can I keep my factory reverse or 360 camera?
In most cases, yes. Navitech units support OEM camera inputs. Some vehicle models may require an adapter — contact us with your car model for confirmation.
3. Will this affect my original car functions?
No. Functions such as steering wheel controls, air conditioning, and reverse camera continue working. If your car has a factory amplifier, please confirm compatibility with us first.
🛠️ Installation
4. Is professional installation required?
We recommend professional installation for best results, but many Navitech customers have installed their units at home using basic tools. We provide guides and videos to support DIY users.
5. Do I need to modify any cables or cut wires?
No. Navitech kits use plug-and-play harnesses. No cutting or soldering is required for most supported vehicles.
📱 System Features
6. Does this screen support Apple CarPlay and Android Auto?
Yes. Most models support both wired and wireless CarPlay & Android Auto. Refer to the specs tab on your product page for confirmation.
7. What Android version does it come with?
Our units typically run on Android 10 or 12, with 4GB/6GB RAM and 64GB/128GB storage. Specs are detailed per product page.
8. Is the screen HD or Full HD?
Yes. All screens use high-quality IPS displays with HD or Full HD resolution, optimized for clarity even under sunlight.
📦 Shipping & Support
9. How long does shipping take?
We ship worldwide. Delivery takes 7–15 business days depending on your region. A tracking number will be emailed to you.
10. Do you offer after-sales support?
Absolutely. Our after-sales team provides remote tech support, troubleshooting help, and fast response times. You can reach us via WhatsApp or email anytime.
🧰 Troubleshooting Basics
The unit doesn’t power on after installation. What should I check?
Check power harness, fuses, and CAN module connections. If issues persist, send us a dashboard photo for assistance.
My steering wheel buttons aren’t working.
Go to Settings > Steering Wheel in the unit to manually map buttons. If it still doesn't work, please contact support.
📞 Contact Us:
Email: pengmudan@gmail.com
WhatsApp: +86 18033084278
Address: Area B1, Floor4, Building 3, HengChangRong Industrial Park, Shiyan, Baoan, Shenzhen, China