Android 12 For Infiniti Q70/M37 2013-2019 car smart multimedia video player GPS navigation radio Carplay
1: Regarding product installation, all are non-destructive docking. If there are any problems during the installation, please contact us and don't make your own conclusions.
2: When installing the product, the car must be turned off to install the wiring harness.
3: If you don't know where the wire harness is inserted, you can contact us by taking pictures.
4: All machines are dedicated products for special vehicles, and we can only sell them after installation and verification.
5: If you cannot confirm whether the model can be installed, you can send the picture of the central console to our customer service for confirmation.
6: Product import duties are paid by the buyer.
Compatible with the original car:
1: Support original car CD and keep original car information.
2: Support the rear view camera of the original car.
3: Support the original car air conditioning information display.
Warm and important tips:
1> If you have anything special to remind us, like goods declare value, or certificate needed, or package requirment, or color etc, please leave message while placing order
> Please check goods is well packed & No damage before signing with courier
> Please confirm the player position height of your car, If you still not sure about it, You can tell us your car model with produce year, The photo of your original car dashboard(You can also check the car dashboad photos in our list and confirm if it is the same as yours)
2>We will offer free repairing service within One Year from the date you purchased(Warranty 12 month)
>If damaged is caused by undue wear and tear, dirt, misused, improper installation/operation, accident or repaired by unauthorized person, the warranty becomes void.
3>Can ship by DHL,EMS,AliExpress Standard Shipping,Post air mail service etc ,We choose the most economic way among them for you.
> If buyer need the parcel to be delivered by certain courier for easy customs clearance,please email us.
>Remote area fee excluded,for addresss located in the remote areas on DHL/EMS/AliExpress Standard Shipping website,will be charged an extra cost around US$30.
Hengcheng Navigation Store is an officially authorized subsidiary of Lulis, and it belongs to Lulis Shop. It is 100% original and authentic.
2. About delivery
The product will be shipped within 1-5 days after payment. After payment, AliExpress takes about 12-48 hours to confirm the payment to ensure the security of the agent channel. Please rest assured, once approved, we will deliver as soon as possible.
Packages shipped from China will be picked up by the AliExpress logistics team. After arriving in your country (region), you can check the sales tracking details on the local post office website.
3. Replace within 365 days
This warranty does not apply to damage caused by man-made, misused, abused or modified products.
If you have a problem within 7-15 days after receiving the product, we will directly replace you with a new machine. The seller bears all transportation costs. If you have product problems within one year after receiving the product, we will provide a free warranty and bear the cost of parts replacement. The buyer bears the freight. But please contact us first to solve after-sales problems.
4. Back
You can apply for "No reason return within 15 days". The goods returned by the buyer will not affect the seller's secondary sales, and the costs incurred in returning and exchanging the goods will follow the principle of responsibility.
5. About feedback
If you have any questions, please contact us in advance, we will try our best to help you solve it as soon as possible. In addition, if you are satisfied with the product after receiving and testing the product, please leave us a good review, which can help more customers
We proudly offer FREE worldwide shipping via! Please note that we require 3 to 5 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 10 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page.
Please allow 1 to 3 working days for the tracking information to show.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at pengmudan@gmail.com if you believe you have provided an incorrect shipping address.
Returns:
By placing an order on Top Trend Store, you are responsible for the cost of return shipping back to Top Trend Store. Please refer to our Refund Policy for further information on how to make a return.
Lost/Stolen Packages:
Best Trends Online Store is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at pengmudan@gmail.com
Cancellation
You may cancel your order within 48 hours of placing it. Please allow 3-5 business days for the refund to post to your original form of payment.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at pengmudan@gmail.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you receive a damaged or defective product you have 72 hours upon arrival of the product to contact us about the defective unit. You can reach out to us here pengmudan@gmail.com
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us at pengmudan@gmail.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.