Shipping policy

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SHIPPING POLICY

Roadnavier: Premium Automotive Electronics Delivered Globally.

Processing Time

3 – 5 Business Days
Quality check & secure packing

UK Delivery

7 – 10 Business Days
Express shipping

EU Delivery

10 – 20 Business Days
International shipping

Rest of World

10 – 25 Business Days
International shipping

Global Fulfillment

We proudly offer FREE Worldwide Shipping on our high-performance Android head units and 360-degree camera systems. Our team ensures every unit undergoes a strict hardware test before dispatching to guarantee it arrives ready for your vehicle.

Estimated Delivery Times

All delivery estimates are calculated from the date of dispatch (after processing), not the date of order.

Destination Estimated Delivery Shipping Method
United Kingdom 7 – 10 business days Express
European Union 10 – 20 business days International Standard / Express
United States & Canada 10 – 18 business days International Standard / Express
Australia & New Zealand 12 – 22 business days International Standard
Rest of World 10 – 25 business days International Standard

*Delivery times may be impacted by holidays, customs clearance, or unexpected local logistical delays. EU orders may be subject to local customs duties and import taxes, which are the responsibility of the buyer.

Pre-Ordered & Back-Ordered Items

If your order contains a pre-ordered item (e.g., a new model release), we will ship the available items immediately. Your back-ordered items will be dispatched via separate express shipping as soon as stock is replenished at no extra cost to you.

Tracking Your Order

Once your order is dispatched, you will receive a confirmation email and/or SMS containing your Tracking ID.

  • Tracking information typically updates within 1 to 3 working days after dispatch.
Track Your Package

Address Accuracy Disclaimer

It is the responsibility of the buyer to ensure the shipping address is correct.

Due to our fast-track processing, there is a very small window to modify addresses. Please contact us immediately at info@roadnavier.com if you need to make changes. Roadnavier is not responsible for items delivered to an incorrect address provided by the customer.

Returns & Lost Packages

Returns: Customers are responsible for the shipping costs associated with returning items to our facility in Shenzhen. EU customers exercising the 14-day right of withdrawal are responsible for return shipping costs. Please refer to our Refund Policy for detailed instructions.

Lost/Stolen Packages: Roadnavier is not responsible for lost or stolen packages confirmed as "Delivered" by the carrier. If your tracking states delivered but you haven't received it, please report it to the carrier provided on your Tracking Page immediately.

Questions? Our support team is here to help you get your car upgraded.
Email: info@roadnavier.com